{"id":2171,"date":"2026-01-12T12:02:17","date_gmt":"2026-01-12T11:02:17","guid":{"rendered":"https:\/\/sendusersemail.com\/?post_type=docs&p=2171"},"modified":"2026-01-12T12:02:34","modified_gmt":"2026-01-12T11:02:34","password":"","slug":"certains-utilisateurs-ne-recoivent-pas-de-courrier-electronique","status":"publish","type":"docs","link":"https:\/\/sendusersemail.com\/fr\/documents\/certains-utilisateurs-ne-recoivent-pas-de-courrier-electronique\/","title":{"rendered":"Certains utilisateurs ne re\u00e7oivent pas de courrier \u00e9lectronique"},"content":{"rendered":"

Il arrive que des utilisateurs de plugins signalent que leurs courriels ne sont pas d\u00e9livr\u00e9s \u00e0 leurs abonn\u00e9s\/utilisateurs. Ce probl\u00e8me peut avoir deux causes :<\/p>\n\n\n\n

1) Votre site web ne re\u00e7oit pas de trafic quotidien. Le syst\u00e8me WordPress utilise une fonction appel\u00e9e \u2018WP cron\u2019 pour envoyer des courriels. Chaque fois que quelqu'un visite votre site web, la fonction \u2018WP cron\u2019 est d\u00e9clench\u00e9e et envoie les courriels qui se trouvent dans la file d'attente. Si personne ne visite votre site web pendant quelques jours, la fonction \u2018WP cron\u2019 ne sera pas d\u00e9clench\u00e9e. Par cons\u00e9quent, vos courriels ne sont pas envoy\u00e9s comme pr\u00e9vu<\/p>\n\n\n\n

Solution : mettez en place un cronjob avec votre h\u00e9bergeur. Le cronjob doit demander votre page d'accueil toutes les 15 minutes. De cette fa\u00e7on, la fonction \u2018WP cron\u2019 est d\u00e9clench\u00e9e r\u00e9guli\u00e8rement et enverra vos e-mails fr\u00e9quemment.<\/p>\n\n\n\n

2) Votre serveur rencontre des probl\u00e8mes de d\u00e9passement de d\u00e9lai lors de l'envoi de vos lots d'e-mails. Certains environnements d'h\u00e9bergement limitent le temps d'ex\u00e9cution des scripts \u00e0 30 secondes ou moins. Si votre liste compte de nombreux abonn\u00e9s\/utilisateurs, le processus d'envoi prendra plus de temps que ces 30 secondes. Le script sera alors interrompu et cessera d'envoyer des courriels.<\/p>\n\n\n\n

Solution : veuillez vous r\u00e9f\u00e9rer \u00e0 cette courte explication<\/a> sur la mani\u00e8re de configurer correctement la file d'attente des courriels.<\/p>\n\n\n\n

    <\/ol>","protected":false},"excerpt":{"rendered":"

    Il arrive que des utilisateurs de plugins signalent que leurs courriels ne sont pas d\u00e9livr\u00e9s \u00e0 leurs abonn\u00e9s\/utilisateurs. Ce probl\u00e8me peut avoir deux causes : 1) Votre site web ne re\u00e7oit pas de trafic quotidien. Le syst\u00e8me WordPress utilise une fonction appel\u00e9e \u2018WP cron\u2019 pour envoyer les courriels. Chaque fois que quelqu'un visite votre site web, la fonction \u2018WP cron\u2019 est d\u00e9clench\u00e9e et envoie [...]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[8],"doc_tag":[],"class_list":["post-2171","docs","type-docs","status-publish","hentry","doc_category-how-to"],"year_month":"2026-04","word_count":190,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin-email","author_nicename":"admin-email","author_url":"https:\/\/sendusersemail.com\/fr\/author\/admin-email\/"},"doc_category_info":[{"term_name":"How to","term_url":"https:\/\/sendusersemail.com\/fr\/categorie-docs\/comment\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/docs\/2171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/comments?post=2171"}],"version-history":[{"count":1,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/docs\/2171\/revisions"}],"predecessor-version":[{"id":2172,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/docs\/2171\/revisions\/2172"}],"wp:attachment":[{"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/media?parent=2171"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/doc_category?post=2171"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/sendusersemail.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=2171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}